"Akayin gets it. They execute with an
entrepreneurial spirit and think outside-the-box.
A midsize company serving the midsize market . .
. finally a U.S. corporation delivering outsourced
Call Center services for smaller companies. BPO
is no longer the exclusive domain of the Fortune
1000."
- CEO, Services Client.
"Akayin delivers American performance and
productivity at a globally competitive price."
- President, Telecom Client.
"Akayin provides invaluable consulting with services to match – they take the time to learn my business."
- Vice President, Communications Client.
"Akayin helps my business compete with confidence."
- Sr. Vice President, Services Client.
About
Akayin American Owned & Managed
Fully Outsourced Services No Staffing, Training, HR, Management
Headaches Dramatic Cost Savings / Superior Performance
Akayin provides small-to-midsize enterprises (SMEs) with customized, dedicated, and scalable Call Center services.
An American owned and managed multi-national corporation, Akayin's Corporate Headquarters reside in Silicon Valley, CA, USA; Akayin's Service Center domiciles in Mactan Island, Cebu, Philippines.
Our company name – Akayin – is a Philippine word, meaning to advise and support. Our name embodies the consultative approach and optimized value that we deliver clients.
We consult and collaborate closely with clients, forging deep partnerships that produce impressive results and return-on-investment. Akayin's outsourcing model and methodology is proven, unique, and unparalleled in the marketplace – merging front-end consultancy with back-end performance.
Akayin directly represents your company and achieves your goals. We dedicate ourselves to each client engagement, learning your business, listening to your needs, and designing solutions that help your enterprise succeed. The Akayin team becomes a dedicated extension of your organization – focused on your operational excellence, every day.
Akayin's off-shore delivery and management model yields better, faster, cheaper results – guaranteed. Our Call Center services generate superior value and performance: worldclass talent; enhanced customer communications; increased speed and scalability; dramatically reduced turnover; and mitigated liability. Your Akayin partnership represents a strategic investment in your company's profitability and long-term growth.
We built an international Service Center so you don't have to – absorbing the vast investment of time, money, and expertise required to setup off-shore operations; a cost prohibitive investment for most SMEs. Via an Akayin partnership, clients extend global reach and presence . . . securing the benefits without incurring the costs and risks.
Competing globally and effectively mandates that all companies, regardless of size, evaluate outsourced solutions that positively impact customers, preserve capital, and accelerate profits. The BPO (business process outsourcing) industry has primarily served only the largest corporations, enhancing the F1000's competitive advantage. To illustrate, many of America's most profitable companies – IBM, Chevron, Apple, Dell, AT&T, and Microsoft – successfully outsource Call Center services in the PPhilippines.
To level the playing field, we founded Akayin, recognizing that SMEs must also leverage an off-shore strategy to compete. As a midsize corporation, we’re uniquely positioned to serve start-ups and SMEs. We understand the demands and challenges of global competition and know what it takes to grow a profitable enterprise.
Akayin compliments – and elevates – your business. We manage, from inception to execution, your service delivery architecture and metrics, enabling renewed focus on core-competencies. We provide superior performance at globally competitive prices. The monetary savings are real; and with these realized savings (and profits) Akayin clients re-invest and grow their U.S. based organization – creating American jobs – such as U.S. based outside sales; marketing; advertising; R&D; and improved technology and facilities. Akayin delivers a win-win model that advances your corporate growth.
Akayin has the leadership, experience, and infrastructure to rapidly staff and train an exceptional team to support your enterprise, across multiple service levels and value chains. We're your one-stop shop for value-added Call Center services.
Small enough to adapt and large enough to exceed expectations, we're passionate about your success and appreciate your interest in Akayin. To commence a partnership, please kinldy call 408.454.1352 or send correspondence to: newclient@akayin.com.
Respectfully yours,
Joshua R. Click
CEO & Founder
Akayin, LLC
Mactan Island, Cebu, Philippines
Richard A. Kracke
VP & Co-Founder
Akayin, LLC
Silicon Valley, CA, USA
American Owned & Managed
